Our Microgreens

How do I use microgreens?
Microgreens are like culinary magic that can transform any dish into a flavor-packed masterpiece! These tiny greens offer a burst of vibrant color, delightful texture, and a whole lot of nutritional goodness. Whether you're garnishing a family dinner, creating a refreshing summer salad, or adding flair to your favorite sandwich or wrap, microgreens are your secret ingredient for culinary creativity.

Need some inspiration? Check out our Instagram page or browse through our website for ideas that will leave your taste buds dancing. Our recipes, crafted by microgreen enthusiasts, will take you on a delightful journey. From salads that sing with freshness to invigorating smoothies, from sandwiches that burst with flavors to stir-fries that bring a touch of excitement, the world of microgreens culinary delights is waiting to be explored. Get ready to create culinary masterpieces with microgreens as your secret ingredient!

Are your products Vegan friendly?  Gluten-Free?  Nut-free?
Yes! Enjoy our inclusive options with confidence!
Our products cater to various dietary needs:
- Vegan-Friendly: All our products are 100% vegan, free from dairy and animal products.
- Gluten-Free: We use gluten-free ingredients and are grown and prepare our microgreens in a gluten-free environment.
- Nut-Free: Our products are nut-free and suitable for individuals with nut allergies.

Are microgreens safe for children?  Safe to use during pregnancy or breastfeeding?
Our microgreens are 100% natural, organic and 100% pesticide free and should be fine to enjoy whilst pregnant or breastfeeding. Studies have shown that microgreens have 40 times higher levels of vital nutrients than the same mature greens. And eating high nutritious foods helps in the development of children and babies. If you are concerned about eating microgreens check with your GP for their recommendations. 

How much or often should I eat microgreens?
The ideal daily consumption of microgreens is subjective and varies based on individual dietary choices and preferences. We want to emphasize that we are not nutritionists, but we can provide some insights.

While microgreens are incredibly nutrient-dense compared to mature vegetables, it's unlikely to overeat them due to their high fiber content and the volume of plant material you would need to consume. We believe that you can enjoy microgreens in abundance without worrying about consuming too much.

It's important to maintain a well-balanced diet that includes a variety of fruits, vegetables, grains, and proteins. Microgreens can be a wonderful addition to your meals as a nutrient-rich ingredient, but it's always beneficial to incorporate a diverse range of foods for overall nutrition.

If you have specific dietary concerns or questions, we recommend consulting with a qualified nutritionist or healthcare professional who can provide personalized guidance based on your unique needs.

You can find articles on microgreen nutrition by the variety on our website.

How do I store them?
To ensure your products remain as fresh and full of vitality as possible, we recommend that you keep your products refrigerated and it is best to consume them with in a week of harvest. However, we have seen our products last over three weeks if refrigerated. 

Quality and Satisfaction

How do I store them? How long do microgreens stay fresh after delivery?
To ensure your products remain as fresh and full of vitality as possible, we recommend that you keep your products refrigerated and it is best to consume them with in a week of harvest. However, we have seen our products last over three weeks if refrigerated. 

It is important that if you are not home at the time of delivery that you place a cooler where we can put your microgreens. 

What if I'm not satisfied with my microgreens?
We want you to be nothing less than thrilled with your microgreens. If, for any reason, you're not satisfied, just reach out to our friendly customer support team within 2 days of delivery. We'll work together to make it right!

Subscription and My Account

How do subscriptions work?
If you choose to go on a subscription you will receive repeat deliveries every 7 or 14 days, or monthly, following your initial delivery, depending on the subscription frequency selected. This will be automatically charged to your original payment method. Subscription benefits include free home delivery. 

How do I cancel my subscription?
You can cancel your subscription at any time by logging into your subscription portal HERE. Once signed in, simply choose the option “cancel subscription”.

Please note that as our products are grown fresh to order, any cancellation or change in subscription order will take 14 days to become effective. During that period, existing regular subscription orders will continue to be delivered and charged for. Please refer to our Terms and Conditions for more information regarding this.

Can I make changes to my subscription?
You can log into your subscription portal HERE . Here you can manage your subscription any time and make changes such as swapping a product, skipping a delivery, adding a product, gifting a product, changing the delivery frequency or cancelling altogether.

How do I update my payment method?
Log into your account via the portal page and here you will be able to update the payment method for your subscription.

Orders & Delivery

Where do you deliver to?
In line with our mission to provide our communities with locally-grown, highly nutritious and flavor-packed microgreens, which are as fresh as possible; we only deliver fresh microgreens within a 7-mile radius of our home farm. Current zip codes we deliver to: 78258, 78259, 78231, 78248, 78232, 78247, 78216, 78217.

If we do not currently deliver to your area, please feel free to get in touch as we may be able to make alternative arrangements in special circumstances or arrange for a pick-up.

When are deliveries made?
We currently harvest our microgreens once a week and deliveries are made every Tuesday. Your delivery time will vary as our delivery route varies. 

Do I need to be home when delivery is made?
You do not need to be in to receive your delivery. However, we would recommend that if you are not going to be in, that you leave a cooler box outside your front door for us to place your delivery in. This will help ensure that your microgreens are kept as fresh as possible before they can be appropriately refrigerated. Please refer to our Terms and Conditions for more information regarding this.

How long does delivery take?
We grow our greens to order for each of our customers to ensure they are as fresh and nutritious as possible. Therefore, there is up to 14 day lead time from initial order to first delivery of our products. On the top of our website we list when to get you order placed so you can join the next grow cycle! 

Please note that for our regular subscribers, once we have your order incorporated into our growing schedule, you'll receive your subsequent microgreens order fresh and regularly based on the frequency of subscription you choose (i.e., weekly, every 2 weeks or monthly).

Can I amend or cancel my order once it has been placed?
Sorry, no. As our products are perishable and grown fresh to order, we are unable to make any changes to your order once it has been processed. This includes changes to the shipping address, cancelling the order, or adding, removing and swapping items within the order. Please refer to our Terms and Conditions for more information regarding this.

How much does delivery cost?
We offer free local delivery on product orders of $20 or more. For product orders under $20, a delivery charge of $5.00 will apply.

I have received a damaged or incorrect order, what can I do?
Please send a photograph of your full order to our team at support@microgreenssa.com and our team will get back to you as a matter of priority.

Contact Us

Can't find an answer to your question?
If you have not been able to find an answer to your question, please contact us at support@microgreenssa.com. Please note that our customer support team do not work on weekends, but will endeavor to respond to your enquiry within 24 hours on business days.